College Helpdesk

College Helpdesk

If you are having IT problems accessing the college IT network on a college PC or your own device, Office 365 to access emails and school work or problems with a PC in the LRC, please complete the following form to submit a support request to the Synergy IT Service Desk. Any information entered will be used solely by Synergy to help verify your identity and to diagnose and resolve your issue.









We will send you an email requesting further information, suggesting a possible resolution or to arrange a technician to visit you.

*A college device name can be found in the top right corner of the lock screen/desktop, or by typing .\ in the username field on the sign on screen and the device name will appear in the "Sign in to:" field below.

Synergy IT Support Dept.

Our Schools

Synergy Multi-Academy Trust comprises ten Norfolk schools serving children between the ages of 2 and 18. Our schools work collaboratively together to raise standards and provide education of the highest possible standard, offering the best of opportunities for pupils. The Trust was initially established in 2015. We believe that all of our schools have strengths and areas to develop, and that all can improve through sharing expertise and wisdom. The Trust understands that there will be excellent practice in each school, and that every school will be able to contribute to the development of the Trust as a whole.

Our Schools

Synergy Multi-Academy Trust comprises ten Norfolk schools serving children between the ages of 2 and 18. Our schools work collaboratively together to raise standards and provide education of the highest possible standard, offering the best of opportunities for pupils. The Trust was initially established in 2015. We believe that all of our schools have strengths and areas to develop, and that all can improve through sharing expertise and wisdom. The Trust understands that there will be excellent practice in each school, and that every school will be able to contribute to the development of the Trust as a whole.

Student area  Parent area